Join a national organization committed to advancing a movement to race equity and health justice. 

Community Catalyst is a leading non-profit national health advocacy organization dedicated to advancing a movement for health equity and justice. We partner with local, state and national advocates to leverage and build power so all people can influence decisions that affect their health. Health systems will not be accountable to people without a fully engaged and organized community voice. That’s why we work every day to ensure people’s interests are represented wherever important decisions about health and health care are made: in communities, state houses and on Capitol Hill. Learn more about our vision for the future in our five-year strategic plan. 

Position Summary 

The Community Engagement Consultant provides consulting services to a diverse array of clients, including but not limited to health plans and providers, hospitals and health systems, state agencies and others serving systemically underserved communities (e.g. older adults, people with disabilities, children and others with special health and social needs). This dynamic person will provide clients with facilitation, training, and other services that will help them develop and implement programs to better address the needs, preferences, and ideas of members/patients and their support systems, in particular beneficiaries of the Medicare and Medicaid programs.  The ultimate goal of our consulting is to improve health care  services, experiences, and overall health and wellness for those with complex health and social needs; but, particularly those from historically excluded or underrepresented populations.

The Center for Community Engagement at Community Catalyst promotes  co-developing health care payment and delivery system transformation with people possessing lived experience. Our consulting services are one of the many ways that we realize this mission.

This full-time position is within Community Catalyst’s Center for Community Engagement in Health Innovation.

This position is included in a collective bargaining unit represented by a staff union, Community Catalyst United, and specific employment terms may be subject to a future Collective Bargaining Agreement.

Supervision

The Community Engagement Consultant will report to the Deputy Director of the Center for Community Engagement in Health Innovation and will work in close collaboration with the Director of Business Development.

Responsibilities 

  • Offer timely, efficient, customized consulting services to clients such as health plans, providers, national partners, hospitals and state agencies.
  • Play a role in the development, refinement and implementation of new products to enhance consulting services and training curricula.
  • Design and facilitate listening sessions, focus groups and key informant interviews.
  • Create outreach materials and recruit participants for webinars, listening sessions, key informant interviews, etc.
  • Provide coaching and training to help clients effectively partner with members/patients, community residents and organizations in health improvement and transformation efforts.
  • Support clients’ efforts to advance health justice and race equity through providing strategic guidance and training support.
  • Research and recruit speakers for webinars and assist in facilitating informational sessions.
  • Assist in establishing a national community of practice promoting community-driven or patient-centered practices to inform and transform the delivery of care.
  • Develop materials, write reports and provide project management related to client contracts.
  • Actively participate as a member of the consulting team and of relevant Community Catalyst or Center teams. 
  • Surface praxis-level lessons learned to inform current and future business development, research opportunities, and policy implications across the organization.
  • Other responsibilities as assigned to achieve the goals of the Center.

Qualifications

Required

  • Bachelor’s degree plus 4 years relevant work experience; or 6 years of relevant work experience in a community-based organization, public health or health care setting.
  • Knowledge of, and ability to accommodate, the social, cultural and linguistic needs of people from diverse backgrounds and a commitment to racial justice and intersectionality.
  • Experience in meeting design and facilitation, and ability to create and deliver effective training, in professional or community settings.
  • Highly proficient in project planning and management with strong organizational skills, including the ability to manage several projects simultaneously, respond to tight timelines and operate effectively in a fast-paced, detail-rich environment.
  • Excellent oral and written communication skills with a demonstrated awareness of the individual needs of clients and communities.
  • Diplomatic skills and the ability to exercise proper judgement, discretion, and be flexible in response to changing client or organizational needs.
  • Highly motivated with an ability to work independently and as a collaborative member of a team
  • Expertise on health policy, specifically knowledge of the Medicare and Medicaid programs, and programs serving dually eligible individuals.

Preferred

  • Prior experience working directly with health plans, hospitals/health systems, providers or public agencies.
  • Expertise on issues related to community engagement, health innovation, power building, health equity, and community health improvement.
  • Expertise on adult learning, popular education or health literacy techniques.
  • Ability to travel within the US.

Salary & Benefits 

  • Salary Range: $75,165 – $89,858
  • Generous paid time off policy 
  • Robust benefits package 
  • Location: Remote position, flexibility in supporting different time zones will be required  

Applicants should submit a resume as a document with a one page cover letter briefly summarizing their interest in and qualifications for the position to: jobs@communitycatalyst.org. Please put “Community Engagement Consultant” in the subject line.