Melissa Ough is the Associate Director of Operations and Management at Community Catalyst. In this role, Melissa supports the day-to-day operations of the organization, and is responsible for the design, implementation, and monitoring of cross-cutting processes that support Community Catalyst today and in the future.

Previously, Melissa worked as an associate director for Community Catalyst’s Dental Access Project and as a senior policy analyst for the Substance Use Disorders & Justice Involved Populations Program. Earlier in her career, Melissa worked at C4 Innovations, where she brought best practices in accessible, engaging training and innovative online tools to human services providers. She was also a research analyst and project manager for a National Institute of Mental Health study on the effectiveness of online learning for dissemination of evidence-based practices in community-based settings.

Melissa received a bachelor’s degree in sociology from from Gettysburg College and a master’s degree in macro social work from Boston University’s School of Social Work. She lives in Massachusetts.